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home . faq
| Copyright © 2005-2008. Here Comes Your Bride. All Rights Reserved. |
Save the Date Magnets & Cards:
Can I receive a sample?
We love to send out save the date magnet samples (random styles). Please Contact Us for details.
What type of magnets do you use for your save the dates?
We use high quality gloss magnets that are +/- 18 mil. They are not a product that is adhered to the
magnet or cardstock with magnets glued on the back. We print directly on the magnet.
Do the magnets require additional postage?
Nope! Even when the magnets are adhered to our save the date cards and placed in an envelope,
they still only require one stamp.
Do I receive a proof before print?
Upon receipt of the design information and payment via the online form and Buy Now button, proof(s)
will be available for viewing on our Work In Progress page in 1-3 business days. Email notice will be
sent once they are posted. It is your responsibility to Email Us with any modifications or approvals of
the design(s). Please contact us or see our Return Policy if you approve a proof and miss an error on
a printed product. Orders will not be processed without payment completion.
What paper is used for the save the date cards? Envelopes?
The save the date cards are 5.5 inches x 4.25 inches, printed on 110 lb cardstock. Our white
envelopes are 4 3/8 x 5 3/7.
How long until my order is shipped?
We are currently at a 7-10 business day processing time after proof approval, of course sooner if
possible. Visit our Shipping page for additional details and pricing.
Can someone copy or mimic your work?
No. Our designs and their likeness are protected by copyright. They can not be used without
exclusive permission. Also, we will not copy another designers work as we all strive hard to keep our
work original,fresh, and protect. This practice is unethical and we give mutual respect to our
competitors design work, in hopes, this courtesy is given to us.
Where do I email my photo for a save the date magnet design?
Email photos and your name (person ordering) to photos@herecomesyourbride.com. If you wish to
email you information as well, that is not an issue.
Do you do custom designs?
We do custom designs for magnets which is a flat rate design fee of $20.00, due before design work
is done. Once the design is approved, payment is made for your order. If you wish to use your own
design, there is a flat rate fee of $10.00 due when your order is placed. Please Contact Us if you wish
to utilize these services.
Can I see my design before I complete my purchase?
Please do not proceed to start the order process unless you are 100% ready to finalize your purchase
with payment. To prevent theft and unauthorized reproductions and prints of our designs, we cannot
post proofs without payment. We apologize for the inconvenience, but due to past experiences, we
had not other choice but to implant this procedure. If you are actually reading this, contact us if you
really need to see a proof in order to feel comfortable to place your order with payment :)
Banners:
How big are the banners?
They are approximately 23 inches wide and 20 inches long.
Can we pick custom thread colors?
Yes. Make sure you choose the appropriate option from the drop down menu coordinated with your
font style choice when ordering your banner. Email us your custom thread choice. Please note that it
is impossible to 100% match a dress. We get as close as we can. We only guarantee a color match
if you give us the Sulky Embroidery thread number.
What fonts do you offer?
We offer 4 fonts (Adina, Park, President, & Script), but we will be debuting 2 new fonts (Art Deco and
Sexy). You can view the entire font file before purchase at the bottom of the banner order page HERE.
My nephew is 3 years old. Do you think he is too short to carry the banner?
No. There is a photo of a 3 year old girl holding a banner in a yard. She has no problem carrying the
banner and is not tripping over it. Of course, I would measure the "carrier" just to be safe.
Are you the "original" designer/seller of the ring bearer bannerTM?
Yes. We are the designer and producer of the only authentic Here Comes Your Bride ringbearer or
wedding bannerTM. Any others that you might see out there are not up to our standards or quality. No
one has exclusive right from us to reproduce our design and its likeness. Most are mimicked by
handpainting, as our original design was. All others are just unauthorized and unoriginal copies. To
be honest, as a designer, I think it is ridiculous, unethical, and unprofessional to copy someone
else's design just because it was a great idea that they could not come up with on their own. Can you
tell I am sensitive on this issue?
Can we find the banner anywhere else (Wholesale)?
Currently, No. But we are in the process of distributing to area wedding boutiques. If you wish to be a
vendor of our banners, please Contact Us for wholesale or drop shipment options.
How long until my order ships?
Since these banners have gotten ever more popular, there is a slight wait. We are currently
processing orders, making them ready for shipment in 14-21 business days. Custom banners
(designs & thread colors) ship in 21-28 business days.
Monograms:
What is the order process for monograms?
Upon receipt of the design information and payment via the online form and Buy Now button, proof(s)
will be available for viewing on our Work In Progress page. Email notice will be sent once they are
posted. It is your responsibility to Email Us with any modifications or approvals of the design(s).
Please note that If we do not hear from you in 7 days after posting the final drafts, the final draft in
high quality JPEG (commercial printing) and PNG format will be sent to the email address associated
with the order. Any additional modifications after final drafts will then be $2.00 per change. Orders
will not be processed without payment completion.
How long until I can view my proof after placing my order?
Pre-designed monograms will be ready for viewing in 3-5 business days while Custom Designed
monograms will be ready for viewing in 5-7 business days. After receiving email confirmation, you
can view your monograms on our Work in Progress page.
Can monogram designs be modified?
Yes. Pre-designed monograms can be modified by changing your colors at no charge, while font and
slight layout changes of pre-designed monograms are an additional $2.00 per change. Each custom
designed monogram can be modified twice. Any additional modifications would be $2.00 per
change. Further design modifications requiring additional charges will not be completed until
invoiced payment is received (via GOOGLE checkout). Modifications of designs are completed in 1-3
business days.
Invitations:
Do you print the invitations?
We do custom work but any of the featured invitations on our site are printed by the company
responsible for the designs (i.e. Stylart, Nu-Art, & EInvite). Contact us for a custom design consult.
Can I get samples?
Yes. Now you can order your samples online when you find a style you like. Feel free to contact us
for any assistance.
Do I receive a proof?
If you want, you can receive a digital proof of every item ordered. But, our new online services allows
your to proof your invitation for free.
What if I miss a mistake and approve a proof for print?
If this occurs, we are not responsible for the misprint. Please contact us immediately so we can see
how we can remedy this issue. We always suggest you and a few other people review your proof as
a fresh pair of eyes often can catch something you have looked at a couple times.
How long until my order prints?
Once you approve your proof (either the online version or the digital version), printing takes 24-48
business hours until they are shipped. Most people ship via UPS Ground so delivery times vary. We
do not automatically forward these tracking numbers. Please contact us if you wish to receive your
tracking number.
Embroidery: NOT CURRENTLY AVAILABLE FOR PURCHASE
To be updated once available
Orders & Payments:
Are rush orders available?
Yes. Please contact us for rush orders and an invoice will be forwarded to you via Google Checkout.
Banner rush fees are an additional $10.00 and ship in 3-5 business days. Save the date rush fees
are an additional $35.00 for Magnets Only & Basic Combos and $45.00 for Deluxe Combos, ship in
1-2 business days after proof approval, and include an upgrade to shipping USPS Express Mail.
How do we place our orders?
When you find an item you wish to order, first fill out and submit the appropriate information form.
Once the information form has been submitted, you will be taken to a confirmation page to complete
your purchase. Select your item for the drop down menu then press the Buy Now button. Once you
press the Buy Now button, you will be taken to GOOGLE Checkout to complete the checkout process.
If you have additional questions about GOOGLE Checkout, please click on the logo beneath the
navigation bars on the left of the screen and visit the Tutorial. Contact Us if you require additional
assistance. Orders will not be processed without payment completion. You will be invoiced
separately if you place an order without payment. Payment must be received for us to proceed in
processing your order.
How do we go about requesting the addition of insurance to our order?
Please contact us if you wish to have insurance on your order, prior to placing it. We will then forward
you a modified invoice for payment via GOOGLE Checkout. If you have already paid for your purchase,
yet still wish to have insurance, please contact us immediately. If you package is lost and you have
not requested insurance, we are not responsible. We always ship with USPS Delivery Confirmation.
Is there any form of order confirmation?
When you place your order via GOOGLE checkout, they will forward you a confirmation of payment.
They will also forward you a confirmation when the item is shipped.
Do I have to use GOOGLE Checkout?
Currently, it is our form of payment that allows our clients to purchase items protected by their secure
network. They accept all forms of major credit card. If you wish, you may also pay via Cashier's
Check, Money Order, or personal check. Items will not be started until personal checks clear, roughly
3-5 business days.
Can I receive a sample?
We love to send out save the date magnet samples (random styles). Please Contact Us for details.
What type of magnets do you use for your save the dates?
We use high quality gloss magnets that are +/- 18 mil. They are not a product that is adhered to the
magnet or cardstock with magnets glued on the back. We print directly on the magnet.
Do the magnets require additional postage?
Nope! Even when the magnets are adhered to our save the date cards and placed in an envelope,
they still only require one stamp.
Do I receive a proof before print?
Upon receipt of the design information and payment via the online form and Buy Now button, proof(s)
will be available for viewing on our Work In Progress page in 1-3 business days. Email notice will be
sent once they are posted. It is your responsibility to Email Us with any modifications or approvals of
the design(s). Please contact us or see our Return Policy if you approve a proof and miss an error on
a printed product. Orders will not be processed without payment completion.
What paper is used for the save the date cards? Envelopes?
The save the date cards are 5.5 inches x 4.25 inches, printed on 110 lb cardstock. Our white
envelopes are 4 3/8 x 5 3/7.
How long until my order is shipped?
We are currently at a 7-10 business day processing time after proof approval, of course sooner if
possible. Visit our Shipping page for additional details and pricing.
Can someone copy or mimic your work?
No. Our designs and their likeness are protected by copyright. They can not be used without
exclusive permission. Also, we will not copy another designers work as we all strive hard to keep our
work original,fresh, and protect. This practice is unethical and we give mutual respect to our
competitors design work, in hopes, this courtesy is given to us.
Where do I email my photo for a save the date magnet design?
Email photos and your name (person ordering) to photos@herecomesyourbride.com. If you wish to
email you information as well, that is not an issue.
Do you do custom designs?
We do custom designs for magnets which is a flat rate design fee of $20.00, due before design work
is done. Once the design is approved, payment is made for your order. If you wish to use your own
design, there is a flat rate fee of $10.00 due when your order is placed. Please Contact Us if you wish
to utilize these services.
Can I see my design before I complete my purchase?
Please do not proceed to start the order process unless you are 100% ready to finalize your purchase
with payment. To prevent theft and unauthorized reproductions and prints of our designs, we cannot
post proofs without payment. We apologize for the inconvenience, but due to past experiences, we
had not other choice but to implant this procedure. If you are actually reading this, contact us if you
really need to see a proof in order to feel comfortable to place your order with payment :)
Banners:
How big are the banners?
They are approximately 23 inches wide and 20 inches long.
Can we pick custom thread colors?
Yes. Make sure you choose the appropriate option from the drop down menu coordinated with your
font style choice when ordering your banner. Email us your custom thread choice. Please note that it
is impossible to 100% match a dress. We get as close as we can. We only guarantee a color match
if you give us the Sulky Embroidery thread number.
What fonts do you offer?
We offer 4 fonts (Adina, Park, President, & Script), but we will be debuting 2 new fonts (Art Deco and
Sexy). You can view the entire font file before purchase at the bottom of the banner order page HERE.
My nephew is 3 years old. Do you think he is too short to carry the banner?
No. There is a photo of a 3 year old girl holding a banner in a yard. She has no problem carrying the
banner and is not tripping over it. Of course, I would measure the "carrier" just to be safe.
Are you the "original" designer/seller of the ring bearer bannerTM?
Yes. We are the designer and producer of the only authentic Here Comes Your Bride ringbearer or
wedding bannerTM. Any others that you might see out there are not up to our standards or quality. No
one has exclusive right from us to reproduce our design and its likeness. Most are mimicked by
handpainting, as our original design was. All others are just unauthorized and unoriginal copies. To
be honest, as a designer, I think it is ridiculous, unethical, and unprofessional to copy someone
else's design just because it was a great idea that they could not come up with on their own. Can you
tell I am sensitive on this issue?
Can we find the banner anywhere else (Wholesale)?
Currently, No. But we are in the process of distributing to area wedding boutiques. If you wish to be a
vendor of our banners, please Contact Us for wholesale or drop shipment options.
How long until my order ships?
Since these banners have gotten ever more popular, there is a slight wait. We are currently
processing orders, making them ready for shipment in 14-21 business days. Custom banners
(designs & thread colors) ship in 21-28 business days.
Monograms:
What is the order process for monograms?
Upon receipt of the design information and payment via the online form and Buy Now button, proof(s)
will be available for viewing on our Work In Progress page. Email notice will be sent once they are
posted. It is your responsibility to Email Us with any modifications or approvals of the design(s).
Please note that If we do not hear from you in 7 days after posting the final drafts, the final draft in
high quality JPEG (commercial printing) and PNG format will be sent to the email address associated
with the order. Any additional modifications after final drafts will then be $2.00 per change. Orders
will not be processed without payment completion.
How long until I can view my proof after placing my order?
Pre-designed monograms will be ready for viewing in 3-5 business days while Custom Designed
monograms will be ready for viewing in 5-7 business days. After receiving email confirmation, you
can view your monograms on our Work in Progress page.
Can monogram designs be modified?
Yes. Pre-designed monograms can be modified by changing your colors at no charge, while font and
slight layout changes of pre-designed monograms are an additional $2.00 per change. Each custom
designed monogram can be modified twice. Any additional modifications would be $2.00 per
change. Further design modifications requiring additional charges will not be completed until
invoiced payment is received (via GOOGLE checkout). Modifications of designs are completed in 1-3
business days.
Invitations:
Do you print the invitations?
We do custom work but any of the featured invitations on our site are printed by the company
responsible for the designs (i.e. Stylart, Nu-Art, & EInvite). Contact us for a custom design consult.
Can I get samples?
Yes. Now you can order your samples online when you find a style you like. Feel free to contact us
for any assistance.
Do I receive a proof?
If you want, you can receive a digital proof of every item ordered. But, our new online services allows
your to proof your invitation for free.
What if I miss a mistake and approve a proof for print?
If this occurs, we are not responsible for the misprint. Please contact us immediately so we can see
how we can remedy this issue. We always suggest you and a few other people review your proof as
a fresh pair of eyes often can catch something you have looked at a couple times.
How long until my order prints?
Once you approve your proof (either the online version or the digital version), printing takes 24-48
business hours until they are shipped. Most people ship via UPS Ground so delivery times vary. We
do not automatically forward these tracking numbers. Please contact us if you wish to receive your
tracking number.
Embroidery: NOT CURRENTLY AVAILABLE FOR PURCHASE
To be updated once available
Orders & Payments:
Are rush orders available?
Yes. Please contact us for rush orders and an invoice will be forwarded to you via Google Checkout.
Banner rush fees are an additional $10.00 and ship in 3-5 business days. Save the date rush fees
are an additional $35.00 for Magnets Only & Basic Combos and $45.00 for Deluxe Combos, ship in
1-2 business days after proof approval, and include an upgrade to shipping USPS Express Mail.
How do we place our orders?
When you find an item you wish to order, first fill out and submit the appropriate information form.
Once the information form has been submitted, you will be taken to a confirmation page to complete
your purchase. Select your item for the drop down menu then press the Buy Now button. Once you
press the Buy Now button, you will be taken to GOOGLE Checkout to complete the checkout process.
If you have additional questions about GOOGLE Checkout, please click on the logo beneath the
navigation bars on the left of the screen and visit the Tutorial. Contact Us if you require additional
assistance. Orders will not be processed without payment completion. You will be invoiced
separately if you place an order without payment. Payment must be received for us to proceed in
processing your order.
How do we go about requesting the addition of insurance to our order?
Please contact us if you wish to have insurance on your order, prior to placing it. We will then forward
you a modified invoice for payment via GOOGLE Checkout. If you have already paid for your purchase,
yet still wish to have insurance, please contact us immediately. If you package is lost and you have
not requested insurance, we are not responsible. We always ship with USPS Delivery Confirmation.
Is there any form of order confirmation?
When you place your order via GOOGLE checkout, they will forward you a confirmation of payment.
They will also forward you a confirmation when the item is shipped.
Do I have to use GOOGLE Checkout?
Currently, it is our form of payment that allows our clients to purchase items protected by their secure
network. They accept all forms of major credit card. If you wish, you may also pay via Cashier's
Check, Money Order, or personal check. Items will not be started until personal checks clear, roughly
3-5 business days.
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